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Taken Question
Office of the Spokesman
Washington, DC
October 31, 2008
Question Taken at the October 31, 2008 Daily Press Briefing

Passport Security Breach

Passports -- Customer Notification Letter (Oct. 2008)

Question: Will the Department reimburse applicants’ for expenses incurred as the result of identity theft due to a breach in State Department security?

Answer: The State Department has offered to provide free credit monitoring for a year to potentially affected applicants. That credit monitoring package includes insurance that will reimburse applicants for certain out-of-pocket expenses and lost wages resulting from identity theft.

In addition, the Department has flagged the passport records of potentially affected applicants; the Department’s database will issue an alert if another application is made.

Question: What is the status of the employee who is accused of accessing passport records? Is he still employed by the Department?

Answer: The Department of State employee has been terminated.

Question: Was/is he a contractor or direct hire?

Answer: The employee was a direct hire government employee.

2008/930


Released on October 31, 2008

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